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BUYING AN NDIS BUSINESS

Independent buy-side valuations for purchasers of an NDIS provider

When you buy an NDIS provider you are buying earnings that depend on rules the vendor does not control: maximum prices set by the Minister's pricing determination, plan budgets reset on published dates, a workforce paid under the SCHADS Award and a registration tied to one ABN. A buy-side valuation from HPNA tests how far the earnings in the information memorandum can be treated as maintainable under a new owner, reprices the trading history to current pricing, measures participant and referrer concentration, and states the registration position assumed under each deal structure.

  • Reported profit is a starting point

    Profit is repriced to the NDIS pricing schedule at the valuation date and normalised for the owner's unpaid work before any multiple is applied.

  • Structure decides what you receive

    Registration is linked to one ABN: an asset purchase needs your entity to hold or obtain its own, and a share purchase needs notification and possibly a condition audit.

  • Concentration is the usual discount

    Revenue by participant and referring support coordinator is measured, because participants must not be moved across automatically.

  • You inherit the record

    Compliance history is checked against the public NDIS Provider Register, audit reports and incident registers.

Enquire about a valuation

Name and email are all we need. We will contact you to confirm the purpose, the valuation date and the fee band that applies.

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Fees are fixed by revenue band and published. We confirm the band, the scope, the information required and the timeframe in writing before any engagement.

Fees

A fixed fee, set by the annual revenue of the business

This page is quoted at the valuation report tier. The fee is agreed in writing before any work starts and does not move with the conclusion we reach.

  • Valuation report

    • Up to $1 million

      $1,500

    • $1 million to $3 million

      $2,200

    • $3 million to $10 million

      $4,950

    • Above $10 million

      $9,450

Every fee above is fixed and quoted plus GST, and is agreed in writing before any work starts. Bands are set on annual revenue. A business sitting exactly on a boundary pays the lower fee. See the full fee schedule

Published

Who a buy-side NDIS valuation is for

  • An existing provider adding a book or a home

    You hold registration and want to know what the target's participants, homes or clinicians are worth to you.

  • An investor or group entering the sector

    You need maintainable earnings that survive the reform timetable, and the registration assumptions behind them stated plainly.

  • A first-time owner buying a small provider

    The vendor is often the business. The valuation shows what is left once they are paid for their work.

  • Accountants and lawyers acting for a purchaser

    You want an independent value under each structure to anchor advice on price, warranties, retention and conditions of completion.

How HPNA approaches a buy-side NDIS valuation

In this section

Start from what the vendor is actually selling

The NDIS is a funding source, not a business model. HPNA first establishes which entity and ABN hold the registration, which registration groups it covers, and how revenue splits across supported independent living (SIL), community participation, therapy, support coordination and plan management.

Each carries its own price mechanism, workforce and reform exposure, so the target's service mix decides which of the NDIS provider valuation issues matter. A SIL provider is bought for rosters and housing tenure, a therapy provider for clinician capacity and referral flow.

Reprice the history before you believe it

The vendor's trading history was earned under pricing settings that may no longer apply. Maximum prices for 2026-27 are set by the Minister's first pricing determination and published by the National Disability Insurance Agency (NDIA) in the NDIS pricing schedules effective 24 September 2026. HPNA restates historical revenue at the price limits, item codes and claiming rules applying at the valuation date.

Rebuild maintainable earnings from the buyer's side

Maintainable earnings are the profit the business can keep producing under ordinary conditions, usually measured as EBITDA (earnings before interest, tax, depreciation and amortisation). Normalisation adjusts reported profit to reach that figure. The owner who rosters shifts, holds the support coordinator relationships and lodges the claims is costed at what you would pay someone to do it.

Aged unlodged work and rejected claims are removed rather than counted as delayed cash, and underpaid award entitlements are treated as both a liability and an understatement of labour cost. See what is maintainable earnings.

Measure who the revenue depends on

Concentration is the analysis that most often changes the price. NDIS revenue is not held under long-term contracts: funding follows the participant, service agreements are typically terminable on notice, and the NDIS Quality and Safeguards Commission (the Commission) states that on a change of ownership participants must not be automatically moved to the new owner. HPNA measures revenue by participant, support category and referring support coordinator, and reads plan end dates against the reform timetable. See participant and referral concentration.

Cost the workforce at the award

Labour is the dominant cost against prices capped by the pricing determination, so the labour number decides whether the reported margin is real. Most support workers are employed under the Social, Community, Home Care and Disability Services Industry Award (the SCHADS Award, MA000100), and the Fair Work Ombudsman states that minimum award wages rose 4.75 per cent from the first full pay period on or after 1 July 2026. HPNA tests the roster against minimum engagements, broken shift spans, sleepover arrangements, cancellation rules and agency use.

Follow the registration through the deal structure

The Commission states that a registration is linked to a single ABN and that once linked, the ABN cannot be updated or amended. Buy the assets into your own entity and that entity must hold or obtain registration across the same registration groups. If it is not already registered for them, that means an application and a verification or certification audit before it can deliver those supports.

Buy the shares and the entity, its ABN and its registration continue. For changes of ownership from 1 July 2026 the Commission requires notification as soon as possible and updated key personnel details, and states that it assesses whether the new business and staff are suitable. Where a certification registration group is held and the sale significantly changes the organisation or its governance, it also requires a condition audit started within 3 months. Which route suits you is a matter for your lawyer and accountant; the valuation states value under each.

Read the record you are inheriting

A purchaser of the entity buys its history. The Commission records enforcement action in Part 2 of the NDIS Provider Register but does not publish warning letters, so a clean search is not a clean record. HPNA reads the registration conditions, audit reports and corrective actions, incident and complaints registers and any NDIA payment review.

From earnings to value

Capitalising maintainable earnings means multiplying them by a figure reflecting the risk of those earnings continuing. That gives enterprise value, the value of the operations before funding. Equity value, what the shares are worth, deducts debt and adds surplus cash once working capital, including unpaid and rejected claims, is set at a normal level.

Where earnings are about to move for a dated reason, a discounted cash flow, which values forecast cash flows at a rate reflecting their risk, shows the step. The conclusion is market value: the price a willing but not anxious buyer and seller, both properly informed, would agree at the valuation date.

From value to price and terms

Goodwill is the value of the business above its identifiable net assets. It is one asset with several sources, and a purchaser pays only for the sources that transfer: systems, staff and documented participant relationships, rather than the vendor personally. Registration is not goodwill; it decides who can buy.

The report then shows how each risk bears on value, so you and your advisers can decide which term addresses it: for example a retention, a completion condition on registration or audit, an earn-out measured against a stated baseline, or a paid transition. See what reduces the value of an NDIS business and selling an NDIS business.

What decides the number

The NDIS issues that decide a purchase price

  • Registration does not follow the assets

    The registration stays with the vendor's ABN. Unless your entity is already registered for the same registration groups, it must obtain registration, including the relevant audit, before delivering supports that require it or supporting participants whose funding the NDIA manages.

  • A condition audit after a share purchase

    The Commission requires a condition audit, started within 3 months of the purchase, where a certification registration group is held and the sale significantly changes the organisation or its governance.

  • Participants can leave on notice

    Participants must not be automatically moved to a new owner. Revenue is a set of relationships whose durability is evidenced, not assumed.

  • Budget resets working through plans

    The Department of Health, Disability and Ageing states that from 1 October 2026 allocations for social, economic and community participation supports (previously social, civic and community participation) are reduced by 50 per cent and improved daily living skills allocations (previously capacity building daily activities) by 10 per cent on new plans and reassessments, extending to others at renewal from 1 February 2027. The Department adds that this will not necessarily reduce spending by the same percentage, and that critical supports and some subgroups are not affected.

  • A claiming window that is closing

    The Department states the time to make a claim falls from 2 years to 90 days on 1 December 2026, so aged unlodged work is a warning, not a receivable.

  • Reform of the intermediary lines

    The Department states that from 1 October 2027 only providers on an NDIA panel will be allowed to deliver plan management, with an initial 6-month transition, and that from 1 July 2028 support coordination will be delivered by providers appointed through a merit-based process rather than funded in plans. A plan management or support coordination book is priced against that timetable.

Information HPNA needs from the purchaser

Financial

  • Financial statements and tax returns for the last three financial years, plus year-to-date accounts
  • Aged receivables by management type, with held and rejected claims and unlodged work
  • Owner and related-party remuneration, rent, vehicles and loans

Participants and referrers

  • Revenue by participant for the last 24 months, with plan end dates and management type
  • Service agreements, notice periods and rosters of care or SIL quotes
  • Referral sources, including support coordinators and plan managers, by revenue

Registration, compliance and workforce

  • Certificate of registration, registration groups and any conditions
  • Most recent audit reports and corrective action plans
  • Incident and complaints registers, restrictive practice reports and worker screening records
  • Staff list with classification, and payroll showing sleepover, penalty and broken shift hours

The transaction

  • Information memorandum, offer letter or heads of agreement
  • Proposed structure, earn-out, retention, transition and restraint terms, and any lender requirements

Nothing needs to be sent before we have spoken. Documents are shared through a private link once the engagement is agreed. How it works

What you receive

What you receive

A written valuation report for the stated purpose and valuation date, signed by a named valuer, which sets out:

  1. The concluded market value, as enterprise value and as equity value
  2. The maintainable earnings assessment, with each normalisation adjustment explained
  3. Revenue by participant, support category and referrer, and the labour margin tested against the SCHADS Award
  4. The registration position assumed under each structure, for confirmation with your lawyer
  5. The compliance history reviewed, and which sources of goodwill transfer
  6. How a proposed earn-out, retention, transition or completion condition interacts with the concluded value
  7. The questions due diligence should still answer, with key assumptions and limitations

FAQs

Buying an NDIS business: frequently asked questions

Should I buy the shares or the assets of an NDIS business?

That is a decision for you with your lawyer and accountant, and the registration rules shape it. The Commission states that a registration is linked to a single ABN and cannot be moved to another, so buying the assets into your own entity means holding or obtaining your own registration and passing the relevant audit before you can deliver supports that require it. Buying the shares keeps the entity, its ABN and its registration in place, subject to notifying the Commission, its assessment of whether the new business and staff are suitable and, in some cases, a condition audit. You also take on the entity's history, accrued entitlements and any award or claiming exposure. The valuation states value under each route so the trade-offs can be compared on the same basis.

Can I rely on the EBITDA in the information memorandum?

It is the vendor's case rather than an independent conclusion. An information memorandum is prepared by or for the vendor, and its adjusted EBITDA (earnings before interest, tax, depreciation and amortisation) often assumes the owner keeps working unpaid, that rosters and travel were costed as claimed, and that the prices earned in the history still apply. HPNA reprices the history to the pricing schedule in force at the valuation date, charges a market salary for the owner's work, removes unclaimable and rejected revenue, and tests the labour cost against the award. The maintainable earnings that survive that process are the figure the valuation capitalises. What you offer is a commercial decision for you with your advisers. See business valuation versus business appraisal.

How do I check the compliance history of an NDIS provider before I buy?

Start with the public record and then ask for what it does not show. The Commission records enforcement action in Part 2 of the NDIS Provider Register, covering banning orders, compliance notices, enforceable undertakings and suspension or revocation of registration, with a separate infringement notice list. Warning letters are not published, so the valuation also asks for the certificate of registration and its conditions, the most recent audit reports and corrective actions, the reportable incident and complaints registers, restrictive practice reports, worker screening records and any NDIA payment review. Open corrective actions are costed; a published action against the entity or its key personnel goes to whether the earnings continue at all.

What happens to the participants when the business changes hands?

They choose. The Commission states that on a change of ownership participants and their supporters must be informed, that participants must not be automatically moved to the new owner, and that they need to be able to find a new provider if they want. Service agreements are typically terminable on notice, and funding follows the participant, so what you are buying is a set of relationships and the systems that hold them. The valuation measures how concentrated those relationships are, whether they deal with the organisation or with the vendor personally, and what a paid transition would need to look like to hold them. See participant and referral concentration.

Does a buy-side valuation replace due diligence?

No. A valuation is an opinion of value at a date on the evidence available, prepared for the purchaser and independent of the outcome. Due diligence is the verification exercise your lawyers and accountants run on contracts, tax, employment and compliance. The two work together: the valuation identifies where the earnings are exposed, quantifies the adjustments the evidence supports and lists the questions diligence should still answer, and diligence findings that change the facts can change the conclusion. What the report cannot do is tell you whether to proceed. That is a commercial and legal decision for you with your advisers.

How do the 2026 and 2027 NDIS changes affect the value of a business I am buying?

They affect the forecast and the risk, and how far depends on the target's service mix. The National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026 received Royal Assent on 20 August 2026 and takes effect in stages: tighter unscheduled plan reassessment rules from 27 August 2026, budget resets for social, economic and community participation supports and improved daily living skills supports from 1 October 2026, a 90-day claiming window from 1 December 2026, no rollover of unspent funds from 1 February 2027, new framework planning from 1 April 2027, expanded mandatory registration and NDIA provider enrolment from 1 July 2027, a plan management panel from 1 October 2027 and commissioned support coordination from 1 July 2028. HPNA states which of these it has assumed and how, so the effect is visible in the number.

Can an HPNA report be used for acquisition finance?

That is the lender's decision. Lenders set their own valuation requirements, may have panels of valuers they instruct directly, and may ask for a report addressed to them on their own terms. An HPNA valuation is prepared for its stated purpose and addressed to the party that engaged it, which for this page is the purchaser. Where finance is part of the transaction, confirm the lender's requirements early so the scope can be set with them in mind. HPNA holds every report it signs to the APES 225 guidelines, and the fee is fixed by the revenue of the business being valued and published in full.

What if the vendor is the business?

Then part of what is being sold may not transfer. Goodwill is the value of the business above its identifiable net assets, and it has sources: documented participant relationships, referral sources, a screened and stable workforce and working systems. It can also rest on the owner personally. Where the vendor holds the support coordinator relationships, builds every roster and manages every incident, the earnings depend on a person who is leaving, and a purchaser will either discount that goodwill or require a paid transition long enough to move the relationships across. The valuation measures that dependence and states the assumption it makes about it.

Sources and further reading

  1. Buying or selling a registered NDIS business, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  2. About registration, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  3. The quality audit process, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  4. Search for banning orders and other compliance decisions, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  5. Reportable incidents, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  6. Worker screening for registered providers, NDIS Quality and Safeguards Commission. Accessed 1 October 2026.

  7. Pricing arrangements: the NDIS pricing schedules 2026-27, National Disability Insurance Agency. Accessed 1 October 2026.

  8. About the changes to the NDIS, Australian Government Department of Health, Disability and Ageing. Accessed 1 October 2026.

  9. National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026, Federal Register of Legislation. Accessed 1 October 2026.

  10. Social, Community, Home Care and Disability Services Award [MA000100], Fair Work Ombudsman. Accessed 1 October 2026.

  11. Minimum wages increase from 1 July 2026, Fair Work Ombudsman. Accessed 1 October 2026.

  12. Hours of work in the Social, Community, Home Care and Disability Services Industry Award, Fair Work Ombudsman. Accessed 1 October 2026.

Discuss an NDIS acquisition

Tell us about the target, its support mix and registration position, and where the transaction is up to. HPNA will confirm the scope, the information required and the fee before any work begins. Request a valuation, speak with HPNA, or see how it works and the NDIS valuation questions answered on this site.