Independent healthcare business valuations across Australia

NDIS BUSINESS VALUATIONS

Independent valuations of NDIS providers across Australia

An NDIS provider is worth a multiple of the earnings it can hold under the price limits and plan rules applying at the valuation date, adjusted for how much of that income depends on a few participants, on the owner, and on a workforce paid under the SCHADS Award. The specialist question is what actually transfers to a buyer: registration is linked to a single ABN, participants can change provider on short notice, and the Scheme is changing on dated timetables. HPNA values registered and unregistered providers across every support type.

  • Supported independent living (SIL) providers
  • Specialist disability accommodation (SDA) owners
  • Daily living and community participation providers
  • Support coordination businesses
  • Plan management businesses
  • NDIS therapy and allied health providers
  • Behaviour support practices

Published

Updated

What is an NDIS business valuation?

An NDIS business valuation is an independent assessment of the market value of a business delivering supports funded under the National Disability Insurance Scheme. Market value is what would be agreed at a stated valuation date between a buyer under no compulsion to buy and a seller under no compulsion to sell, each properly informed. That date carries more weight here than in most sectors, because pricing, plan rules and registration requirements change on fixed dates.

The Scheme is established by the National Disability Insurance Scheme Act 2013, as amended by the National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No. 1) Act 2024, which the Department of Health, Disability and Ageing states commenced on 3 October 2024 and defined an NDIS support. The National Disability Insurance Agency (NDIA) approves plans, sets pricing and pays claims. The NDIS Quality and Safeguards Commission (the Commission) registers providers, sets the NDIS Practice Standards and takes compliance action.

Value is not price: a price can reflect a buyer's synergies, a seller's urgency, or an inability to obtain registration in time. A valuation concludes value on stated assumptions.

HPNA values SIL and SDA businesses, community participation providers, support coordination and plan management businesses, therapy providers and behaviour support practices. Each has a different revenue mechanism, regulatory footing and goodwill profile, so a valuation treating "NDIS" as one sector will misprice most of them. See how HPNA works.

When an NDIS provider needs a valuation

Most NDIS valuations follow a transaction, a change of ownership structure or a change in the Scheme. The purpose sets the basis of value and the valuation date.

  • Selling the business or buying one

    An asset sale and a share sale deliver different things, because registration is linked to a single ABN. A sale valuation tests price, structure and transferable goodwill.

  • Shareholder entry or exit

    Admitting an operations manager as a shareholder, or paying one out, calls for a share valuation, in which a parcel that does not carry control is valued as a minority interest.

  • Restructuring the trading entity

    A new company or trust means a new ABN, and registration cannot move to a different ABN. A tax and restructure valuation fixes value at the restructure date.

  • Family law and shareholder disputes

    A business in a property pool needs a family law valuation. Directors who fall out over a lost participant need a dispute valuation.

  • Succession and estate planning

    Many providers depend on a founder who holds the support coordinator relationships. A succession valuation shows the value without them.

  • Finance, SDA development or a strategic review

    Lenders want an independent view of maintainable earnings, and a dated pricing or budget change can warrant a strategic review.

How NDIS providers are valued

In this section

Start with the funding mechanism

Participant plans hold core, capacity building and capital budgets, split into support categories and support items, each with a code and a price limit. Revenue depends on the items claimed and on whether the participant is NDIA-managed, plan-managed or self-managed. Registration then decides who the business can serve: the Commission requires it for specialist disability accommodation, specialist behaviour support, plan management, supported independent living and NDIS digital platform services, for regulated restrictive practices, and for any participant whose funding the NDIA manages. That gate is narrow: of 280,258 active providers in the June 2026 quarter, the NDIA recorded 10,842 supporting NDIA-managed participants. The Department of Health, Disability and Ageing is consulting during 2026 on expanding differentiated pricing for unregistered providers. Because the NDIA describes its published prices as appropriate and reasonable maximum prices rather than set fees, earnings come from hours delivered, category mix, utilisation and cost. See government funding exposure.

Reprice the trading history

Pricing settings, claiming rules and item codes move on dated steps, so HPNA reprices historical periods rather than taking reported revenue at face value. Following its annual pricing review, the NDIA replaced the NDIS pricing arrangements and price limits 2025-26 with the NDIS pricing schedule effective 1 July 2026, so periods either side of a 1 July are not comparable, and a margin built on a claiming rule that has since narrowed is not maintainable. Pricing risk is also moving upstream: the NDIA notes that the 2026 amending Act gives the Minister power to make a pricing determination.

Maintainable earnings and the owner

Maintainable earnings are what the business should keep producing year after year under ordinary conditions, struck before interest and tax and reported either before or after depreciation and amortisation. Reaching that figure means stripping one-off items from reported profit, resetting related-party costs to what an unrelated party would charge, and charging a market salary for the owner.

In a small provider the owner holds the support coordinator relationships, builds the roster and manages incidents. That is key-person risk. Personal goodwill attaches to that person and cannot be sold; transferable, or commercial, goodwill attaches to the business through its systems, workforce and documented participant relationships. See maintainable earnings and transferable goodwill.

Participants, plans and dated funding change

SIL funds support workers to help or supervise a participant with high support needs to live in their own home, often across the full day and night. The NDIA reported an average annualised plan budget of $488,200 for participants in SIL at 30 June 2026, so a provider running three homes may draw most of its revenue from a dozen participants and losing one is material. Therapy and community participation providers spread that risk, but face plan exhaustion between reassessments.

Plan rules are changing on published steps. Since 27 August 2026 only the participant, their plan nominee or their guardian can request an unscheduled plan reassessment, and the NDIA has up to 90 days to decide before the request is treated as refused. The Department of Health, Disability and Ageing states that allocations for social, civic and community participation will be cut by 50 per cent and capacity building daily activity allocations by 10 per cent, from 1 October 2026 for new plans and reassessments and from 1 February 2027 for others at renewal, leaving critical supports unaffected. Unspent money stops rolling into a renewed plan from 1 February 2027. HPNA therefore examines plan end dates, budget utilisation, which the NDIA put at 74 per cent for the six months to 31 March 2026, and revenue by participant and referrer. See participant and referral concentration.

Registration: what transfers and what does not

A registration belongs to one ABN, and the Commission states that once linked, that ABN cannot be updated or amended. Sell the assets rather than the entity and the buyer needs its own registration across the same registration groups, which means an audit: verification for lower risk supports, or certification against the NDIS Practice Standards for higher risk supports, with a mid-term audit 18 months in and registration generally running three years.

In a share sale the entity and its ABN continue, so the registration stays with the business. For changes of ownership from 1 July 2026 the Commission requires notification as soon as possible, updated key personnel details, and, where a certification registration group is held and the sale significantly changes governance, a condition audit started within 3 months. Participants must not be moved across automatically, and the participant relationships and SDA dwelling enrolments held in the NDIA's my NDIS provider portal sit with the same ABN.

Registration is widening. SIL and NDIS digital platform providers have needed registration since 1 July 2026, and a SIL provider that had not applied by 1 October 2026 must stop delivering SIL. From 1 July 2027 registration extends to higher risk supports, which the Department has said may include personal care and daily living supports, and all in-scope providers must be registered by December 2030. Most providers must also enrol with the NDIA from 1 July 2027 and be paid into a validated bank account. Registration is not goodwill, but its conditions and the audit needed to obtain it decide who can buy the business.

Workforce, wages and compliance

Most support workers are employed under the Social, Community, Home Care and Disability Services Industry Award (the SCHADS Award, MA000100), and labour is the dominant cost. The Fair Work Ombudsman states that minimum award wages rose 4.75 per cent from the first full pay period on or after 1 July 2026, and the ATO now requires super guarantee contributions to reach the employee's fund within 7 business days of payday, at 12 per cent of qualifying earnings rather than ordinary time earnings, which brings cash forward. Sleepovers and active nights, penalty rates, broken shifts and agency use then decide whether the margin holds. Workers in risk-assessed roles and key personnel need NDIS Worker Screening clearances, and the payroll tax treatment of contractor arrangements should be confirmed with your accountant.

Compliance history is part of earnings quality. Reportable incidents must be notified within 24 hours of the provider becoming aware of them, records of the payment and receipt of NDIS funds must be kept for 7 years, and the Commission publishes banning orders, compliance notices, undertakings and suspensions on its register. The Minister for the NDIS reported 111 banning orders in the June 2026 quarter, the most in any single quarter, with 229 registrations refused and 453 revoked. HPNA reviews audit reports, incident and complaints registers and regulator correspondence. See workforce.

Choosing the method

An established provider is normally valued by capitalising maintainable earnings at a multiple carrying the risks set out above. That gives enterprise value, the value of the operations regardless of funding. Equity value, what the shares are worth, is enterprise value less debt plus surplus cash, after assessing working capital, including unpaid, held and rejected claims and accrued wages and leave. Where earnings are about to move, a discounted cash flow tells a buyer more than any multiple can. Net assets, assets less liabilities, is the floor and often the primary method for an SDA property entity. See how to value an NDIS business.

Earnings adjustments specific to NDIS providers

The accounts of an NDIS provider rarely show maintainable earnings without adjustment.

  • Owner remuneration at market

    An owner acting as operations manager, rostering coordinator and on-call escalation point is paid a market salary, and any shifts they work are costed at award rates.

  • Unclaimed, held and rejected claims

    Revenue that can no longer be claimed, or is held pending review, is removed. The Department of Health, Disability and Ageing states the claiming window contracts from 2 years to 90 days after delivery on 1 December 2026.

  • Award compliance and back pay

    Underpaid sleepover, broken shift, overtime or minimum engagement entitlements are both a liability and an understatement of labour cost. Normalised wages assume full SCHADS Award compliance.

  • Repricing to current settings

    Historical revenue is restated to the NDIA's NDIS pricing schedule, the item codes and the claiming rules in force at the valuation date.

  • Related-party rent and SDA leases

    Rent paid to the owner or an SDA entity they control is restated to market, and an SDA dwelling is valued separately from the operating business.

  • Brokerage and subcontracted supports

    Where an unregistered provider delivers supports under the registration, revenue and cost are shown gross with the margin identified. The Commission requires the registered provider to claim the payment and holds it responsible for everything delivered under its registration, so that retained risk is priced.

Risks that reduce the value of an NDIS provider

Risk is priced into the capitalisation multiple or the discount rate. See what reduces the value of an NDIS business.

  • Participant concentration

    A few high-value SIL participants, or one referring support coordinator, can carry most of the revenue, so their revenue share is a standard HPNA measure.

  • Plan reassessment and budget resets

    Allocations for social, civic and community participation and for capacity building daily activities reset from 1 October 2026, and at renewal from 1 February 2027, so businesses built on those categories face a repricing not yet visible in their accounts.

  • Registration that does not follow the assets

    An asset sale needs a buyer with its own registration; a share sale triggers notification and, for high risk or complex supports, a condition audit. Either path narrows the buyer pool.

  • Compliance actions and payment holds

    A compliance notice, undertaking, suspension or banning order against the provider or its key personnel is published on the Commission's register and can end the business. A payment hold stops cash flow at once.

  • Service agreements terminable on notice

    Participants can change provider subject only to the notice period in their service agreement. There are no long-term contracts to value, only relationships and the systems holding them.

  • Children moving to foundational supports

    Under the National Agreement on Foundational Supports 2026-31, children aged 8 and under with developmental delay or autism and low to moderate needs move to Thriving Kids, losing NDIS eligibility from 1 January 2028.

  • Reform of the intermediary market

    From 1 October 2027 only providers on an NDIA panel may deliver plan management, with an initial 6-month transition, and from 1 July 2028 support coordination is delivered by providers appointed through a merit-based process rather than funded in plans.

Value drivers

What drives the value of an NDIS provider

Buyers pay for earnings they believe will continue without the seller.

  • A diversified participant base

    Revenue spread across many participants, several support categories and multiple referrers, with plan end dates staggered through the year.

  • Clean registration and audit history

    A registration covering the groups actually delivered, audits closed without major non-conformities, and no published compliance action against the entity or its key personnel.

  • A stable, screened, directly employed workforce

    Low turnover, current worker screening clearances for risk-assessed and key personnel roles, documented SCHADS classifications, and little reliance on agency labour.

  • Claiming discipline and cash conversion

    Prompt, accurate claims, low rejection rates and a short receivables cycle, which matter more as the claiming window shortens.

  • Management that operates without the owner

    A general manager, rostering lead and safeguarding lead who hold the participant and support coordinator relationships shift goodwill from personal to transferable.

  • Systems, housing and demonstrated margin

    An incident management system meeting the Practice Standards, rostering software tied to award interpretation, secure tenure for SIL homes, and a margin demonstrated at current prices.

Valuation methodologies for NDIS providers

HPNA selects the method that fits the business, the purpose and the information available, then cross-checks it. See healthcare business valuation methods.

  1. Capitalisation of future maintainable earnings

    When used: The primary method where the trading history can be normalised and repriced to current settings.

    Maintainable EBITDA or EBIT is capitalised at a multiple reflecting participant concentration, registration position, workforce stability, compliance history and key-person dependence.

  2. Discounted cash flow

    When used: Where earnings are expected to change materially, such as an intermediary facing commissioning.

    Cash flows are forecast on explicit assumptions about participant numbers, plan budgets, price limits and award wages, then discounted at a rate reflecting their risk, so dated regulatory change is visible rather than buried in a multiple.

  3. Net assets

    When used: For SDA property entities, and where earnings do not support goodwill.

    Assets are restated to market and liabilities, including award back pay and unrecoverable claims, brought to account. SDA relates to the dwelling rather than the supports delivered in it, and the NDIA prices it separately, so it is valued on property fundamentals.

  4. Market evidence

    When used: As a cross-check where comparable transactions with reliable detail exist.

    Transaction evidence is uneven and often reflects a registration status, participant mix and deal structure unlike the subject business, so HPNA uses it to test a conclusion, not derive one.

Information HPNA needs to value an NDIS provider

A focused request follows the initial discussion. See what information is needed for a business valuation.

Financial

  • Financial statements and tax returns for the last three financial years, plus year-to-date accounts
  • Revenue by support category and support item, by month
  • Aged receivables by management type, with rejected and held claims
  • Owner and related-party remuneration, rent and loans

Participants and funding

  • Revenue by participant for the last 24 months, with plan end dates and management type
  • Service agreements, notice periods and SDA agreements
  • Roster of care or SIL quotes for each home
  • Referral sources, including support coordinators and plan managers, by revenue

Registration and compliance

  • Certificate of registration, registration groups and any conditions
  • Most recent audit reports and corrective action plans
  • my NDIS provider portal records of participant relationships and SDA dwelling enrolments
  • Incident and complaints registers, and restrictive practice reports
  • Commission or NDIA correspondence, payment reviews and notices

Workforce

  • Staff list with role, classification, employment type and screening expiry
  • Payroll reports, including sleepover, overtime and penalty hours

Premises, systems and ownership

  • Leases for group homes, clinics and offices, and SDA enrolment details
  • Constitution, shareholder agreement, buy-sell terms, and key personnel notified to the Commission

Fees

What a valuation costs for NDIS providers

The fee is fixed by the annual revenue of the business being valued, agreed in writing before any work starts, and does not move with the conclusion we reach.

  • Valuation report

    • Up to $1 million

      $1,500

    • $1 million to $3 million

      $2,200

    • $3 million to $10 million

      $4,950

    • Above $10 million

      $9,450

Every fee above is fixed and quoted plus GST, and is agreed in writing before any work starts. Bands are set on annual revenue. A business sitting exactly on a boundary pays the lower fee. See the full fee schedule

What to expect

The five steps below apply to every HPNA engagement. For an NDIS provider the first conversation establishes the trading entity and its ABN, the registration groups held, the support categories driving revenue, and any dated event, such as an audit or plan reassessment, falling either side of the valuation date.

  1. 1

    Initial discussion

    We establish the business being valued, the purpose of the valuation and the appropriate valuation date.

  2. 2

    Information collection

    You receive a focused information request covering the financial and operational material required.

  3. 3

    Analysis and valuation

    We analyse maintainable earnings, business risks, healthcare-sector factors and relevant valuation methodologies.

  4. 4

    Draft findings

    We provide the draft valuation and clarify any factual questions before finalisation.

  5. 5

    Final report

    You receive a clear, independent valuation report suitable for its stated purpose.

FAQs

NDIS Providers valuation FAQs

Does my NDIS registration transfer to a buyer when I sell?

Not to a different ABN. The Commission states that a registration is linked to one ABN which cannot afterwards be updated or amended, so a buyer taking the assets rather than the entity must hold its own registration across the same registration groups. Buy the shares and the company, its ABN and its registration continue, but from 1 July 2026 a change of ownership must be notified to the Commission as soon as possible, key personnel records updated, and, where a certification registration group is held and the sale significantly changes governance, a condition audit started within 3 months. Participants must not be moved across automatically. Structure should be confirmed with your lawyer.

How does participant concentration affect the value of an NDIS business?

It lowers value in proportion to how far revenue depends on a few participants. The NDIA reported an average annualised plan budget of $488,200 for participants in supported independent living at 30 June 2026, so a SIL provider drawing most of its income from a dozen participants across three homes is exposed to any one of them moving or having a roster reduced at reassessment. HPNA measures revenue by participant and by referral source, reviews plan end dates and management types, and reflects the exposure in the capitalisation multiple or discount rate. A broader base across several support categories, with staggered plan dates, supports a higher value for the same earnings.

Is an unregistered NDIS provider worth less than a registered one?

Often, but not always. An unregistered provider is limited to self-managing and plan-managing participants, and is shut out of specialist disability accommodation, specialist behaviour support, plan management, supported independent living, digital platform services and regulated restrictive practices. That narrows the market, though of 280,258 active providers in the June 2026 quarter the NDIA recorded only 10,842 supporting NDIA-managed participants. A profitable unregistered therapy or community participation business with a diversified participant base can still carry real value. The valuation considers whether its supports will require registration from 1 July 2027, the cost of a verification or certification audit, and whether likely buyers already hold registration.

How do NDIS price limits affect a valuation?

They cap revenue per unit of support, so the valuation focuses on volume, mix, utilisation and cost rather than pricing power. The NDIA describes the prices in its NDIS pricing schedule, effective 1 July 2026, as appropriate and reasonable maximum prices, and participants can negotiate lower prices within them. Settings follow the annual pricing review, and the 2026 amending Act gives the Minister power to make a pricing determination. Because claiming rules and item codes have moved between recent years, a margin built on an earlier rule may not be maintainable, so HPNA reprices the trading history to the settings applying at the valuation date.

How do the 2026 NDIS law changes affect the value of my business?

The National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026 (No. 66 of 2026) received Royal Assent on 20 August 2026 and takes effect in stages: tighter unscheduled plan reassessment rules from 27 August 2026, budget resets from 1 October 2026, a 90-day claiming window from 1 December 2026, no rollover of unspent funds from 1 February 2027, new framework planning from 1 April 2027, expanded mandatory registration and NDIA provider enrolment from 1 July 2027, a plan management panel from 1 October 2027 and commissioned support coordination from 1 July 2028. Which matter depends on your support mix, and HPNA states its assumptions about them explicitly.

Is a SIL business valued differently from a therapy provider?

Yes. A SIL business is valued on rosters of care, participant numbers per home, housing tenure or SDA arrangements, the sleepover and active night mix, and the requirement to be registered since 1 July 2026. A therapy provider is valued on clinician productivity, the price limits and travel rules for the discipline, participant numbers and referral sources, and the transferability of clinician relationships. Both are NDIS providers, but the earnings, the risks and the information HPNA requests are different, and so is the resulting multiple or discount rate.

How are plan management and support coordination businesses valued?

On maintainable earnings, with particular attention to reform risk. Plan managers must be registered providers and are paid a fee per participant, so value tracks the size and stability of the participant book. Support coordination is not on the Commission's list of supports requiring registration, so it can be delivered by registered or unregistered providers. From 1 October 2027 only providers on an NDIA panel may deliver plan management, after an initial 6-month transition, and from 1 July 2028 support coordination is delivered by providers appointed through a merit-based process rather than funded in plans. HPNA considers whether the business will sit inside those arrangements and how many participants would follow the owner.

What compliance history does a valuer look at?

The certificate of registration and any additional conditions, the most recent audit reports and corrective actions, the reportable incident and complaints registers, restrictive practice authorisations and reports, worker screening currency, and any published compliance action, which can include banning orders, compliance notices, enforceable undertakings and suspensions. The Minister for the NDIS reported 111 banning orders in the June 2026 quarter alone, with 229 registrations refused and 453 revoked, so this is not a remote risk. HPNA also asks about NDIA payment reviews and held payments. None of this judges the provider. It is evidence about whether earnings will continue and who could buy them.

Do I need a valuation to restructure my NDIS business into a company?

Your accountant may ask for one. A new company has a new ABN, and a registration cannot be moved to a different ABN, so the restructure is both a tax event and a regulatory one that is usually planned with the Commission's requirements in mind. A valuation at the restructure date records the market value of the business and its goodwill, which your accountant may need for capital gains tax and any concessions or rollovers that apply. HPNA provides the valuation. The tax treatment should be confirmed with your accountant.

Do NDIS businesses have goodwill?

Some do, and the question is how much of it transfers. Goodwill is the value of the business above its net tangible assets. In NDIS providers it is built from documented participant relationships and service agreements, support coordinator and plan manager referrals, a screened and stable workforce, registration in good standing, and systems for rostering, incidents and claiming. Where those sit with the business, goodwill is transferable. Where they sit with the owner, it is personal, and a buyer will discount it or require a transition period.

Sources and further reading

  1. Pricing arrangements: the NDIS pricing schedule, effective 1 July 2026, National Disability Insurance Agency. Accessed 5 September 2026.

  2. Pricing updates: annual pricing review for 2026-27 prices, National Disability Insurance Agency. Accessed 5 September 2026.

  3. What is the annual pricing review (APR), National Disability Insurance Agency. Accessed 5 September 2026.

  4. Quarterly report to disability ministers Q4 2025-26: National Dashboard as at 30 June 2026, National Disability Insurance Agency. Accessed 5 September 2026.

  5. How to use the provider portals, National Disability Insurance Agency. Accessed 5 September 2026.

  6. About registration, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  7. The quality audit process, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  8. NDIS Practice Standards, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  9. Buying or selling a registered NDIS business, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  10. Mandatory registration and transition pathways for supported independent living (SIL), NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  11. Worker screening for registered providers, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  12. Reportable incidents, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  13. Compliance and enforcement, NDIS Quality and Safeguards Commission. Accessed 5 September 2026.

  14. About the changes to the NDIS, Australian Government Department of Health, Disability and Ageing. Accessed 5 September 2026.

  15. 2024 amendments to the NDIS Act, Australian Government Department of Health, Disability and Ageing. Accessed 5 September 2026.

  16. NDIS banning orders ramp up as record number of shonks kicked off scheme, Minister for the NDIS, Australian Government Department of Health, Disability and Ageing. Accessed 5 September 2026.

  17. National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026, Federal Register of Legislation. Accessed 5 September 2026.

  18. National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No. 1) Act 2024, Federal Register of Legislation. Accessed 5 September 2026.

  19. National Agreement on Foundational Supports 2026-31, Australian Government Federal Financial Relations. Accessed 5 September 2026.

  20. Minimum wages increase from 1 July 2026, Fair Work Ombudsman. Accessed 5 September 2026.

  21. Social, Community, Home Care and Disability Services Award [MA000100], Fair Work Ombudsman. Accessed 5 September 2026.

  22. About Payday Super, Australian Taxation Office. Accessed 5 September 2026.

Discuss an NDIS provider valuation

Tell us about the business, the supports it delivers, its registration position and the purpose of the valuation. HPNA will confirm the appropriate scope, information required, timeframe and fee before any work begins. Request a valuation or speak with HPNA.