Independent healthcare business valuations across Australia

Answers

Goodwill, practitioner dependence and what drives value

Whether goodwill transfers, what happens when the owner is the practice, and how workforce, concentration, funding mix and the lease move the number.

About these questions

The largest group of questions in the corpus, and the one that decides most conclusions. Whether goodwill is transferable, what a practice is worth when the owner produces most of the fees, and how the workforce, the patient or participant base, the funding mix and the lease each move the figure.

This is the largest group of questions on the site, and it is where most conclusions are actually decided. Two practices with the same revenue can be worth quite different amounts, and the difference is rarely in the accounts. It is in who produces the work, whether the people who produce it are staying, how concentrated the patient, participant or referral base is, where the money comes from, and how secure the premises are. The entries below take those drivers one at a time, starting with goodwill, because whether goodwill transfers is the question every other question in this group eventually leads back to.

Read next: What drives the value of a healthcare businessHow practitioner dependence affects business valueDoes a medical practice have transferable goodwill.

Every question in this topic

Each question below is answered further down this page and has its own address, so a single answer can be linked to directly.

72 questions. Type to narrow the list.

Goodwill: what it is and whether it transfers

When the owner is the practice

Patients, referrals and concentration

Staff, contractors and the workforce

Government funding, programs and compliance

Premises, lease, equipment and the assets inside the figure

Which drivers matter most, and what can be improved

Answers

Goodwill: what it is and whether it transfers

Does my practice have goodwill if I produce most of the fees?

It may, but much of it is likely to be personal goodwill rather than transferable goodwill. Goodwill is the part of the price that buys no equipment: everything paid over the identifiable assets net of liabilities. Where patients attend because of you and would follow you, that value tends to leave with you unless a structured transition moves it to a successor. A valuation separates the two by asking what a buyer could retain after you leave: the location, the recall system, the team, the equipment and the patients who are loyal to the practice rather than to you. A principal who works through a transition period under a restraint typically converts more personal goodwill into transferable goodwill than one who exits at settlement.

Dealt with at length on Dental Practices.

Does my practice have goodwill if I see most of the patients myself?

It may have some, but much of it is likely to be personal goodwill that cannot be sold. A buyer typically pays for the earnings that remain after replacing your clinical hours at a market wage, and only for the patients and referrers who would stay with the clinic rather than follow you. Practices in this position usually carry value in their location, brand, systems and any employed clinicians. A valuation quantifies the split and identifies what typically changes it, such as a transition period, a restraint, or billings spread across other clinicians well before a sale.

Dealt with at length on Allied Health.

Does my practice have goodwill if I am the only chiropractor?

It may, but only to the extent the patient relationships can be transferred. Goodwill in a single-chiropractor practice is largely personal: it attaches to you rather than to the business. A buyer will typically pay for it only where there is a credible mechanism to convert it, usually an introduction period in which you work alongside the incoming chiropractor, a documented handover of patients and care plans, and a restraint that stops you re-establishing nearby. Without those terms, a valuer will often conclude that most of the earnings represent your personal earning capacity and value the practice closer to its net assets.

Dealt with at length on Chiropractic Practices.

Does my practice have goodwill if I am the only veterinarian?

It may have some, but much of it is likely to be personal rather than transferable. Transferable goodwill needs something that survives your departure: a location clients return to, a nursing team, a database with active recall, documented systems and, ideally, other veterinarians. A valuation apportions goodwill between personal and transferable, and considers whether a transition period or restraint would move some of it across. Where a sale is being planned, adding a second veterinarian and documenting the client base well ahead of time typically improves the transferable share.

Dealt with at length on Veterinary Practices.

How is goodwill separated from the other assets of a practice?

By valuing the business as a whole and deducting the identifiable net assets, leaving goodwill as the residual. That is the preferred approach in TR 1999/16, which compares the present value of predicted earnings with the market values of the identifiable net assets, while accepting that other methods may be used. The ruling treats goodwill as a single CGT asset separate from plant, licences, statutory permits, quotas, entitlements, valuable contractual rights and intellectual property. We then consider how much of that goodwill emanates from the practitioner personally, or from key employees a purchaser would not retain, which the ruling says is not transferable, and how much attaches to the location, systems, contracts and workforce.

Dealt with at length on Tax and Restructure Valuations.

Can a solo GP sell goodwill at all?

Often yes, but usually less than the owner expects. TR 1999/16 states that if a sole practitioner disposes of their business, the part of the goodwill emanating from their personality, reputation, skills or attributes is not transferable, while other sources keep drawing custom and can be sold. In a solo practice those other sources are the location, the fitted premises and lease, the patient records and recall systems, the staff, the practice name and any accreditation and program registrations that carry across. A valuation prices those, not the departing doctor's billings.

Dealt with at length on Does a Medical Practice Have Transferable Goodwill?.

How does a valuer measure how much goodwill is transferable?

By testing the earnings rather than by labelling the practice. We normalise the accounts, replace the owner's clinical and management time with the market cost of having that work done, and then ask how much of the remaining profit would survive the departure of any single practitioner. Earnings that depend on one person are excluded from maintainable earnings or reflected in a lower capitalisation multiple. Where very little survives, the conclusion moves towards the value of the net assets.

Dealt with at length on Does a Medical Practice Have Transferable Goodwill?.

Does a restraint of trade clause create transferable goodwill?

It protects goodwill rather than creating it. TR 1999/16 explains that the function of a restrictive covenant is to prevent the vendor from destroying the value of the goodwill transferred, that its presence tends to indicate the parties really do transfer some goodwill without being conclusive, and that its absence may be reflected in a lower price for goodwill. Whether a particular restraint is enforceable is a question for the parties' lawyers, and a valuer considers its scope, area, duration and practical effect.

Dealt with at length on Does a Medical Practice Have Transferable Goodwill?.

Can a practice with strong profit still have little goodwill?

Yes, and it is common in sole practitioner clinics. If the owner generates most of the billings, holds the patient relationships personally and would take much of that activity with them, then a purchaser paying a market cost to replace the owner may be left with little residual earnings. Where the normalised result supports little or nothing above the value of the plant, fitout and stock, the conclusion is that the practice carries limited transferable goodwill. The tax ruling on goodwill makes the same point: personal skills, reputation and personality are not capable of transfer or assignment.

Dealt with at length on What Drives the Value of a Healthcare Business?.

Does every medical practice have goodwill?

No. Goodwill only exists where the practice earns more than a fair return on the assets used in it, after the owners are paid a market rate for the clinical and management work they perform. A single-doctor practice whose profit is really the owner's own billings, once a market rate for that clinical work is deducted, may have little or no goodwill even though it has operated for a long time and has loyal patients. In that case the value of the business may be closer to the value of its fitout, equipment and other identifiable assets.

Dealt with at length on What Is Goodwill in a Medical Practice?.

Is goodwill the same thing as the patient list?

No. The patient records are one source of goodwill, not the goodwill itself. A practice cannot assign its patients, because patients choose their own doctor and can move at any time. What a purchaser acquires is the record base, the recall and reminder systems that bring patients back, the address they are used to attending and the staff who greet them. Patient records also hold personal information regulated by the Privacy Act 1988, so what may be disclosed during due diligence is limited and the transfer of records on a sale needs to be handled carefully.

Dealt with at length on What Is Goodwill in a Medical Practice?.

What happens to goodwill when the principal doctor retires?

The part of the goodwill that emanates from that doctor's personality, reputation, skills and attributes is not capable of transfer or assignment, so it diminishes when they withdraw. Other sources of goodwill, including the location, the systems, the remaining team and patient habit, keep drawing patients to the practice, and a purchaser may still pay for the goodwill built from those sources. How much survives depends on whether the retiring doctor's patients have relationships with other practitioners in the practice, whether a replacement can be recruited, and what transition and restraint arrangements are agreed.

Dealt with at length on What Is Goodwill in a Medical Practice?.

Why is there no goodwill on my practice balance sheet?

Because accounting standards do not allow it. AASB 138 Intangible Assets provides that internally generated goodwill shall not be recognised as an asset, since it is not an identifiable resource that can be measured reliably at cost. Goodwill only appears in accounts when a business has been acquired, and then it is measured under AASB 3 as the excess of what the acquirer paid over the net of the identifiable assets acquired and liabilities assumed. That historical figure is not a current value, and the absence of goodwill in your accounts says nothing about whether your practice has any.

Dealt with at length on What Is Goodwill in a Medical Practice?.

How does a valuer separate personal goodwill from transferable goodwill?

Not by splitting the goodwill into two assets, because goodwill is a single asset at law. The analysis is done in the earnings and in the risk assessment. We test how much of the practice's maintainable earnings depend on one individual, what it would cost to replace that individual's clinical hours at market rates, and how patients and referrers behave when practitioners change. A practice whose earnings survive the owner's departure supports more value than one where they do not, and the difference shows up in the earnings adopted and in the capitalisation rate applied.

Dealt with at length on What Is Goodwill in a Medical Practice?.

Is goodwill taxed when a practice is sold?

Goodwill is an intangible asset that may be subject to capital gains tax, and Taxation Ruling TR 1999/16 treats the goodwill of a business as a single capital gains tax asset, so the whole of the goodwill of a business that commenced before 20 September 1985 remains the same single pre-CGT asset for as long as the same business is carried on. How a particular sale is taxed depends on the structure that owns the practice, when the business commenced, how the price is allocated between goodwill, plant and any restraint, and whether any concessions are available. This article is general information, not taxation advice, and the position should be confirmed with your accountant before a transaction is signed.

Dealt with at length on What Is Goodwill in a Medical Practice?.

When the owner is the practice

My practice is worth nothing without me. Does the valuation reflect that?

It reflects it, and it quantifies it. If the patients would follow you and no buyer would pay for the earnings you generate, the market value of the practice may be close to its net tangible assets, and the report will say so and show the evidence for it. The report will also make clear that the practice produces an income for you and, where instructed, will state a value to the owner alongside market value. How that income is treated in the settlement is a matter of law for your lawyer and the court. See how practitioner dependence affects business value.

Dealt with at length on Family Law Business Valuations.

Does practitioner dependence always reduce the value of a practice?

It reduces the value that can be attributed to goodwill, but it does not always reduce value to nothing. Taxation Ruling TR 1999/16 accepts that although the personal skills and attributes of an owner are not transferable, a purchaser might still be prepared to pay for the goodwill built up from those attributes and other sources, because other sources, including the habit or inertia of customers, continue to draw custom. The question is how much of the earnings stream survives the owner's departure, and that is answered from the practice data rather than assumed.

Dealt with at length on How Practitioner Dependence Affects Business Value.

How does a valuer decide what salary to deduct for the owner?

By costing the work the owner actually does at what the market pays someone else to do it. Clinical sessions are costed at the rate a practitioner of that discipline would be engaged for in that location, which in many medical and dental practices is a share-of-billings arrangement rather than a wage. Management and administrative time is costed separately at what a practice manager or clinical director is paid. Where the owner works longer hours than a replacement would accept, the adjustment reflects the replacement. The resulting figure is the cost a purchaser would carry, not the amount the owner chose to draw.

Dealt with at length on How Practitioner Dependence Affects Business Value.

If the owner's salary is already deducted, why adjust for risk as well?

Because they answer different questions. The remuneration adjustment prices the cost of replacing the owner's labour, so that the earnings reflect what a purchaser would actually keep. The risk adjustment prices something else: the chance that patients, referrers and billings do not stay once the owner goes, and that a replacement cannot be recruited on the assumed terms. A valuation that loads both steps with the whole of the dependence counts the same fact twice and understates value; one that treats the salary adjustment as the complete answer overstates it.

Dealt with at length on How Practitioner Dependence Affects Business Value.

My referrals are addressed to me personally. Is my practice still worth something?

Usually yes, although the analysis matters more than the label on the referral. Under Medicare a referring practitioner does not need to refer to a specific specialist or consultant physician, and patients can choose where to present the referral, so the instrument itself is portable. What is not automatically portable is the habit behind it. A valuer looks at how many referrers there are, how concentrated they are, whether the practice has retained referral volumes when practitioners have changed in the past, and whether other practitioners in the business hold referrals of their own.

Dealt with at length on How Practitioner Dependence Affects Business Value.

Is a restraint of trade enough to protect a buyer?

It is part of the answer, not all of it. TR 1999/16 uses the example of a sole practitioner whose goodwill came principally from her personal skills, reputation and personality, and concludes that she can still transfer the goodwill of her practice, protected by a restrictive covenant given to the purchaser. Whether a particular restraint is enforceable, and on what terms, is a legal question for the parties and their lawyers. A valuation should not assume more protection than the contract actually provides, and should say what it has assumed.

Dealt with at length on How Practitioner Dependence Affects Business Value.

How long does it take to reduce practitioner dependence?

Longer than most sale timetables allow, which is why owners typically raise it well before a transaction. Adding a second practitioner, shifting new patient acquisition to the practice name and website, documenting clinical and administrative systems and putting practitioner agreements in place are multi-year changes, and the evidence a valuer can rely on is the record of what happened afterwards rather than the intention. Several years of data showing that earnings held while the owner reduced clinical hours is far more persuasive than a plan.

Dealt with at length on How Practitioner Dependence Affects Business Value.

My practice is worth little without me. Will the valuation say so?

It should say so, and it should show the working. Goodwill that depends on an individual practitioner's reputation and relationships is not something a buyer can acquire, so a practice can carry a market value close to its net tangible assets while still producing a substantial income for the practitioner. A valuation tests that by allowing the market cost of replacing the owner's clinical hours, examining how patients and referrers behave when practitioners change, and reporting the result. A low business value does not make the income disappear from the case: the court takes the parties' income, property, financial resources and capacity for gainful employment into account separately under section 79(5). How that is weighed is a matter for the parties' lawyers and the court.

Dealt with at length on Valuing a Healthcare Business for Family Law.

How does owner dependence show up in the number?

Twice. First in normalisation, where an owner working below a commercial wage is costed at what it would take to employ someone to do the same work, which reduces reported profit. Second in the risk assessment, where the exposure of the earnings to one person's departure pulls the multiple down. Where the owner personally holds the referring relationships, rosters every shift and manages every incident, part of the goodwill is personal rather than transferable, and personal goodwill will generally not transfer to a buyer.

Dealt with at length on What Reduces the Value of an NDIS Business?.

Can I sell my practice if the patients only see me?

You can, but what is being sold is smaller than the practice you run. Where patients ask for you by name and the referrers are yours, most of the earning capacity is personal goodwill and cannot be transferred. What remains saleable is the location and lease, the brand, the patient records and recall systems, the team and any clinician who stays.

Dealt with at length on How much is my allied health practice worth?.

Patients, referrals and concentration

Does a long waitlist increase value?

Only when it is evidence of demand the practice can actually serve. A waitlist that exists because one clinician is fully booked, with no room or colleague to absorb the overflow, shows that growth depends on recruiting. A waitlist backed by data on conversion, cancellations and time to first appointment, in a practice with spare room capacity or a recruitment pipeline, supports higher maintainable earnings. HPNA asks for the waitlist report from the practice management system rather than the anecdote.

Dealt with at length on Allied Health.

Do long waitlists increase the value of my practice?

Not by themselves. A waitlist shows that demand exceeds capacity, which is valuable only if the practice can add sessions by recruiting psychologists, extending hours or shifting to telehealth. Because funded work generally requires a registered psychologist, a buyer will usually value the sessions actually delivered and treat the waitlist as evidence supporting growth assumptions rather than as revenue. A practice that can show it has converted waitlist demand into new psychologists and new sessions over time has a stronger case than one that has simply let the list grow.

Dealt with at length on Psychology Practices.

Is my waitlist counted as value?

It is counted as evidence of demand, not as revenue. A long waitlist supports the sustainability of current earnings and the growth case for a practice that can hire, and we review its length, age and conversion rate. It does not create earnings until a clinician is available to see the child, and in a shortage that constraint is real. Where the growth case is credible we may use a discounted cash flow that models hiring against the waitlist; where it is not, the waitlist simply supports the maintainable earnings already being achieved.

Dealt with at length on Speech Pathology Practices.

What happens to the patient list when a partner leaves?

Patients choose their practitioner, and records are governed by health records legislation and the National Boards' codes rather than by the partnership. Under Good medical practice, a doctor closing or relocating a practice is expected to give advance notice where possible and to facilitate continuing care, including the transfer or appropriate management of records. The Code of conduct shared by twelve National Boards sets the same expectation for dental, physiotherapy, chiropractic, occupational therapy and pharmacy practitioners among others. The valuation therefore does not price the list. It estimates how many patients are likely to stay with the continuing practice, and reflects that in the goodwill.

Dealt with at length on Partnership and Shareholder Dispute Valuations.

Can a buyer inspect the patient list during due diligence?

Not in the way a buyer of a retail business might inspect a customer database. The OAIC's guidance on selling a business says a vendor must comply with the Australian Privacy Principles during due diligence, should avoid providing the names and other identifiers of its customers, and should consider whether information can be de-identified. Financial information, contracts and aggregated statistical customer information are generally available. A purchaser who does collect personal information should destroy or return it afterwards.

Dealt with at length on Does a Medical Practice Have Transferable Goodwill?.

How is the active patient base measured?

By counting patients with a completed visit inside a defined recent window, usually taken from the practice management system, rather than by counting every record ever created. A valuation also looks at how many of those patients have a booked or scheduled recall, how many new patients arrive each month and where they come from. A large historical file with a small active core and no working recall system supports less goodwill than a smaller file with disciplined reappointment.

Dealt with at length on How to Value a Dental Practice.

How much patient or participant concentration is too much?

There is no fixed threshold, and any figure presented as a universal cut-off should be treated with caution. What matters is the combination of how much revenue sits with the largest few sources, how durable those relationships are, whether they attach to the business or to an individual, and how easily the revenue could be replaced. A supported independent living provider serving a small number of participants across two homes can be a lower risk than a clinic with many patients whose referrals all come from one retiring specialist. The analysis is comparative, not absolute.

Dealt with at length on Patient, Participant and Referral Concentration in Healthcare Valuations.

Is referral concentration the same as customer concentration?

No, and the difference is important. A customer contract creates an enforceable obligation. A referral does not. Services Australia states that a referring practitioner does not need to refer to a specific specialist or consultant physician and that patients can choose where to present the referral. It also states that a general practitioner referral to a specialist generally lasts twelve months from the specialist's first meeting with the patient, and that a referral from one specialist to another is valid for three months unless the patient is admitted. A referral stream is therefore a repeated pattern of behaviour, and behaviour can change without notice.

Dealt with at length on Patient, Participant and Referral Concentration in Healthcare Valuations.

What if our practice management system cannot report revenue by referrer?

That is common, and it is itself a finding. Where the system cannot produce revenue by referrer, the analysis is usually rebuilt from billing data, referral records or a sample of episodes over a defined period. The result is less precise and the valuation should say so. A business that can produce revenue by patient, by referrer, by payer and by service line on demand presents better in a sale process than one where the same question takes weeks and produces an estimate, and buyers generally read the difference as a sign of how the business is run.

Dealt with at length on Patient, Participant and Referral Concentration in Healthcare Valuations.

Can a large contract increase value rather than reduce it?

It can, and the terms decide which. A documented contract with a solvent counterparty, a reasonable remaining term, a renewal history and no change of control clause gives a buyer more certainty than the same revenue spread across informal arrangements. The same contract with a short notice period, a termination for convenience clause, an unassignable benefit or a single individual named as the service provider gives less. The valuation reads the contract rather than the revenue line, and treats a change of control clause as a transfer risk to be resolved before completion.

Dealt with at length on Patient, Participant and Referral Concentration in Healthcare Valuations.

Why do patient records matter to value if they cannot be sold separately?

Because they are how the earnings repeat. Recall lists, chronic disease registers and complete histories are what allow a practice to bring patients back and to demonstrate a patient base to a buyer. They also carry compliance weight: the Professional Services Review states that medical records must clearly identify the patient, contain a separate entry for each attendance, be understandable by another practitioner, and be completed at the time of the service or as soon as practicable afterwards. Records that fail that description raise risk and weaken the case that goodwill transfers.

Dealt with at length on What Reduces the Value of a Medical Practice?.

Staff, contractors and the workforce

Does the workforce shortage make my practice more valuable or less?

Usually less, unless the practice has solved the problem. Jobs and Skills Australia rated speech pathologists as in shortage nationally and in every state and territory on the 2025 Occupation Shortage List, and in each list back to 2021, so an unfilled position is lost revenue and a departing clinician puts a caseload at risk. A practice with a supervision structure, university placement relationships and a record of retaining graduates can grow into its waitlist where others cannot, and that capability supports a higher multiple. A practice whose forecast depends on recruiting into a shortage is priced for that difficulty.

Dealt with at length on Speech Pathology Practices.

Does being short-staffed reduce the value of my practice?

It usually does, in two directions at once. Unfilled clinical capacity caps revenue, so the earnings available to be valued are lower than the premises, equipment and patient demand would otherwise support. Running short also tends to inflate reported profit, because the wage cost of the missing practitioner is absent from the accounts while the remaining team, often including the owner, absorbs the work. A valuer normalises the result to the cost of a fully staffed roster, then considers separately whether the vacancy can realistically be filled in that location.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

How does a valuer work out what my staff would cost to replace?

By costing the roles the business actually needs at what the market pays for them in that location, rather than at what the current team happens to be paid. Long-serving staff may sit below current rates, and an owner may be working clinical, supervisory or management hours that no one is paid for. The relevant award sets a floor, not a market rate, so a valuer also looks at what the business has had to offer to fill its most recent vacancies. Where a role has been unfilled, the analysis uses the cost of engaging a replacement.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

Are contractor practitioners better or worse for value than employees?

Neither model is inherently better. What matters is whether the arrangement is documented, commercially consistent with how the practice actually operates, and correctly treated for payroll tax. Revenue NSW notes that payments to practitioners who are not common law employees may still be liable under the relevant contract provisions, and that audits frequently find undeclared contractor payments and grouping errors. A purchaser inherits that position, so an undocumented or misdescribed arrangement is priced as a risk. The treatment of your own arrangements should be confirmed with your accountant.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

Does a long-serving team increase what a buyer will pay?

It generally supports the conclusion rather than adding a separate amount. Tenure is evidence that the earnings do not depend on one person, that the practice can hold staff in its local labour market, and that a purchaser is unlikely to face immediate replacement costs. It matters most where goodwill, the value of the business above its identifiable net assets, is carried by the team rather than by the owner. Tenure is weighed alongside whether employment and service agreements are current, whether notice, restraint and handover terms are documented, and what leave has accrued.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

Which award applies to a multidisciplinary practice?

Often more than one. The Fair Work Ombudsman summaries indicate that health professionals such as physiotherapists, chiropractors, psychologists and dental hygienists sit under the Health Services Award, and that nurses and nurse practitioners sit under the Nurses Award. Home care and disability support delivered in a private residence or a community setting sits under the Social, Community, Home Care and Disability Services Award. Community pharmacy is separate again, with pharmacists, dispensary assistants and shop assistants covered by the Pharmacy Award. A valuer notes which awards are in use, because coverage sets minimum rates, penalties and allowances, and misclassification is a liability a purchaser inherits.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

Can a workforce problem be fixed before a sale?

Some parts can, though the evidence a valuer can rely on is what actually happened rather than what is planned. Documenting employment and service agreements, filling long-standing vacancies, formalising supervision arrangements and reducing the owner's unpaid clinical and management hours all move the risk assessment, and they take reporting periods rather than weeks to show up in the accounts. Constraints set outside the business, such as catchment classifications and registration pathways, generally cannot be changed at all and are better disclosed than assumed away.

Dealt with at length on How the Clinical Workforce Affects Healthcare Business Value.

Does a contractor model reduce the value of a medical practice?

It can, where the arrangement carries an unpriced payroll tax exposure or where it is undocumented. Revenue NSW ruling PTA 041 sets out how the relevant contract provisions apply to entities conducting a medical centre business, including dental clinics, physiotherapy practices and radiology centres that contract with practitioners for patients to access their services. A purchaser will price an exposure they inherit. The arrangement also affects transferability: service agreements with clear notice, restraint and handover terms give a purchaser more confidence than informal arrangements. Your accountant and lawyer should confirm the position for your own practice.

Dealt with at length on What Drives the Value of a Healthcare Business?.

Government funding, programs and compliance

What compliance history does a valuer look at?

The certificate of registration and any additional conditions, the most recent audit reports and corrective actions, the reportable incident and complaints registers, restrictive practice authorisations and reports, worker screening currency, and any published compliance action, which can include banning orders, compliance notices, enforceable undertakings and suspensions. The Minister for the NDIS reported 111 banning orders in the June 2026 quarter alone, with 229 registrations refused and 453 revoked, so this is not a remote risk. HPNA also asks about NDIA payment reviews and held payments. None of this judges the provider. It is evidence about whether earnings will continue and who could buy them.

Dealt with at length on NDIS Providers.

What happens to MyMedicare registrations and accreditation when a practice is sold?

At the time of writing, the MyMedicare Program Guidelines treat the new owner of a registered practice as a continuing entity provided the practice keeps adhering to MyMedicare policies and guidelines, including maintaining accreditation. Where a sale takes place and accreditation is not transferred, the new owner is not a continuing entity, must register again and must obtain accreditation within 12 months of registration. The guidelines describe a sale as including the transfer of assets such as equipment, patient records and office facilities, goodwill, and sometimes the employment of existing staff.

Dealt with at length on Does a Medical Practice Have Transferable Goodwill?.

Does government funding make a healthcare business more valuable or less valuable?

Neither on its own. Government funding is generally reliable in payment terms, which is a genuine strength compared with consumer discretionary revenue, and it can support very stable volumes. The risk is that the price and the eligibility rules are set by someone other than the owner and can change without the owner's agreement. A business with diversified funding, terms it can evidence, and a cost base that would still work at earlier program settings is treated more favourably than one whose profit depends on a single current program condition.

Dealt with at length on Government Funding Exposure and Healthcare Business Value.

How does a valuer test a program change that has been announced but has not started?

By sensitivity analysis rather than prediction. An announced change with a stated start date is a known fact at the valuation date, so the valuation states it, then models earnings on the current settings and on the announced settings, and reports the difference. Where the change is announced but the detail is still under consultation, the valuation usually says so, treats it as a risk factor rather than a completed adjustment, and explains how the conclusion would move if the change lands as described.

Dealt with at length on Government Funding Exposure and Healthcare Business Value.

Is a government fee schedule the same as a contract?

No. A contract binds two parties and can usually only be changed by agreement. A fee schedule is set by the payer, published, and revised on the payer's timetable. WorkSafe Victoria, for example, publishes maximum payment rates by item for physiotherapy services with a stated effective date, and some items require prior approval before treatment. A business that relies on scheme revenue holds a price it did not negotiate and cannot renegotiate, which is the reason funding exposure is analysed separately from customer concentration.

Dealt with at length on Government Funding Exposure and Healthcare Business Value.

Does compliance risk affect value even where no claim has been questioned?

It can, because a buyer prices the possibility as well as the event. Claiming under a government program carries record keeping, eligibility and audit obligations, and the consequences can extend beyond the individual who billed. The Department of Health, Disability and Ageing states that where incorrect Medicare payments are detected during a compliance audit, the Shared Debt Recovery Scheme allows a debt to be split between the practitioner and the employer of the person managing the billing. A business with clear claiming records and documented eligibility answers that question quickly. One without them leaves it open, and open questions are usually priced.

Dealt with at length on Government Funding Exposure and Healthcare Business Value.

How do government program payments affect the valuation?

They are examined rather than accepted at face value. Program payments are real income, but a purchaser cannot control eligibility rules, payment rates or whether a program continues, and healthcare programs change on set dates. A valuation asks how much of maintainable earnings depends on a current program, whether the business has met and can keep meeting the conditions attached to it, and whether the business would remain profitable without it. Where the exposure is significant, it is stated as a sensitivity in the report rather than absorbed silently into the earnings figure.

Dealt with at length on What Drives the Value of a Healthcare Business?.

How much does losing accreditation reduce value?

It depends on how much of the earnings depend on it. Services Australia makes accreditation, or registration for accreditation, against the RACGP Standards for general practices a condition of taking part in the Practice Incentives Program. The Workforce Incentive Program Practice Stream guidelines go further: on a sale, the accreditation has to be included in what is sold, or neither it nor the practice history behind the payments carries across to the buyer. So a practice earning material incentive income on a lapsed or excluded accreditation loses that income and, with it, the buyer's confidence that the rest of the earnings are durable.

Dealt with at length on What Reduces the Value of a Medical Practice?.

Premises, lease, equipment and the assets inside the figure

Does the valuation include equipment, fit-out, the lease and working capital?

Yes. Equipment and fit-out are operating assets inside enterprise value, and an earnings-based conclusion assumes that a normal level of working capital, mainly receivables, comes with the business. For a physiotherapy practice the equipment is usually modest and the fit-out larger, so the remaining lease term, options, assignment rights and rent against market matter more than the plinths and reformers. Surplus assets, such as cash beyond trading needs or property held in the entity, are dealt with separately when the shares or units are valued.

Dealt with at length on Physiotherapy Practices.

Does the valuation include the premises, equipment and stock?

It depends on what is being valued, which is why the report states the interest and the assets included. A valuation of the business as a going concern typically covers goodwill, plant and equipment and the systems and contracts that produce the earnings, and assumes the working capital the business normally needs to trade. Stock, surplus assets, debt and any owned premises are addressed separately and stated in the report. A valuation of shares or units in the owning entity starts from that enterprise value and adjusts for debt, surplus assets and the rights attached to the interest to reach equity value.

Dealt with at length on Independent Business Valuations.

Does a short remaining lease term reduce the value of a healthcare practice?

Usually yes, and the reason is risk rather than arithmetic. A short unexpired term with no options means a buyer is acquiring earnings they may not be able to keep producing from the same site, and in a business with a fitted clinical tenancy the alternative site carries a fresh capital cost. The effect normally appears in the capitalisation multiple rather than in the earnings figure. Where the landlord has already indicated that renewal will not be offered, or where redevelopment is underway, the earnings themselves may need to be reconsidered.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

Our practice owns its building. Is the property included in the business valuation?

Not in the business figure, and it should be dealt with separately so it is neither double counted nor lost. Earnings are restated to the market rent a buyer would pay for comparable space, which removes the effect of whatever related party rent has been charged. The property is then valued on its own basis, usually by a property valuer, and treated as a surplus asset of the entity if it sits inside it. That separation is what distinguishes the value of the operating business from what the owners actually hold.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

How does a valuer treat an option to renew that has not been exercised?

As a right rather than as tenure, and the analysis records the date by which it must be exercised. An unexercised option is valuable only if it is still capable of being exercised, in the manner the lease specifies, and if the tenant is not in breach. The valuation states the assumption it has made. Where the option date falls close to the valuation date, or has already passed without action, the position is set out plainly rather than assumed in the tenant's favour, because the difference can be material to a purchaser.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

Does the lease transfer automatically when we sell the practice?

No. A sale of business assets requires the lease to be assigned, which normally needs the landlord's consent. The Victorian Small Business Commission states that a request to transfer a retail lease must be in writing and include information about the financial resources and business experience of the proposed tenant, and that the landlord is taken to have agreed if no written response is given in the 28 days after the request. A sale of shares or units does not assign the lease at all, but a change of control clause can still give the landlord rights, so both structures need the lease read.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

Is a make good obligation deducted from the valuation?

It is recognised where it is real and quantifiable, and it is frequently missing from the accounts of smaller practices. AASB 16 Leases states that the cost of a right of use asset includes an estimate of the costs of dismantling and removing the underlying asset and restoring the site or the asset to the condition required by the lease. Many practices prepare special purpose accounts or use the standard's election for short term and low value leases, so the obligation can sit outside the financial statements entirely. A valuation asks for the clause rather than looking for a provision.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

Why does the lease matter more for a pharmacy than for a clinic?

Because the approval to supply pharmaceutical benefits is granted in respect of the premises. The Pharmaceutical Benefits Scheme states that pharmacists are approved under section 90 of the National Health Act 1953 to dispense from particular pharmacy premises, that a unique approval number is issued for each approved premises, and that an approved pharmacist may only supply at or from premises for which they have been approved. A pharmacy that loses its site cannot simply reopen nearby, because a new address has to satisfy the location rules made under the Act. Tenure is therefore closer to a licence question than a property one.

Dealt with at length on Premises and Lease Terms in Healthcare Business Valuations.

Does a longer lease increase the value of a practice?

It reduces risk rather than adding value directly, and in location dependent businesses that difference is material. A purchaser buying goodwill built at an address needs confidence they can stay there, so a short remaining term, an absence of options, a demolition clause or a rent that has drifted above market all weigh on the conclusion. Pharmacies are the clearest case, because a relocation is subject to the Pharmacy Location Rules rather than to the owner's preference. Lease terms should be confirmed with your lawyer before they are relied on in a transaction.

Dealt with at length on What Drives the Value of a Healthcare Business?.

Does a short lease really affect the valuation?

It can, particularly where the fitout is purpose-built and the patient base is attached to the location. A buyer acquiring a practice with no remaining options faces the possibility of renegotiating on the landlord's terms or relocating and testing whether patients follow. That risk is reflected either in the multiple applied to maintainable earnings or, where relocation is likely, in the cash flows themselves. Related party rent is a separate issue: earnings are restated at market rent so the result does not depend on who owns the premises.

Dealt with at length on What Reduces the Value of a Medical Practice?.

Does my practice lose value if my lease is nearly up?

It usually does, because a dental fit-out cannot follow the buyer. Plumbed and shielded surgeries, chairs and imaging installations are sunk into the premises, and the patient base is attached to a location. A lease with no meaningful unexpired term and no options leaves a buyer facing a landlord negotiation immediately after settlement, so securing a further option before going to market is worth doing.

Dealt with at length on How much is my dental practice worth?.

Should I renew the lease before I sell?

Usually yes, and for most clinics and pharmacies it is the single most actionable thing available before going to market. A buyer is purchasing the right to keep trading from the premises the patients already come to, and a short remaining term makes that right conditional on a landlord they have never met. Practices with an immovable fit-out and a patient base built on location feel this hardest. Before you exercise an option or sign a new term, check three things. That the lease can be assigned with the landlord's consent not to be unreasonably withheld, because a lease that cannot be transferred is worse than a short one. That the rent is at market rather than well above it, since an inflated rent reduces earnings for every year the buyer holds the site. And that the make-good obligation is understood and costed. Renewing on poor terms is not an improvement. Have the lease reviewed at the same time you commission the valuation.

Related: Premises and lease terms in healthcare business valuationsPreparing a healthcare business for sale.

Which drivers matter most, and what can be improved

Which value driver matters most?

Usually the transferability of goodwill, because every other driver feeds into it. A healthcare business is bought for the earnings that continue after settlement, so the question that decides the conclusion is how much of the current result depends on the owner personally, on one practitioner, on one referrer or on a program setting that may change. That said, no single driver is decisive on its own. A practice with heavy owner dependence but a long lease, a strong patient file and a settled second practitioner is a different proposition from one with owner dependence and none of those things.

Dealt with at length on What Drives the Value of a Healthcare Business?.

Can value drivers be improved before a sale?

Several can, though most need a lead time measured in reporting periods rather than weeks. Documenting practitioner agreements, renewing a lease or exercising an option, reducing reliance on a single referrer or payer, cleaning up the practice management data so billings reconcile to the accounts, and reducing the owner's clinical and administrative load all move the risk assessment. Drivers set by regulation, such as pharmacy location criteria or provider registration categories, generally cannot be changed. A valuation that identifies which drivers are moveable is more useful before a sale process than during one.

Dealt with at length on What Drives the Value of a Healthcare Business?.

What is my practice worth if I have no written agreements with my practitioners?

Less, and the reduction comes from two directions. The first is transferability. A buyer cannot be shown that the practitioners producing the earnings are committed to stay, and nothing restrains any of them from opening nearby with their patients the week after settlement. Handshake arrangements work until the moment of sale, which is exactly when they stop working. The second is tax exposure. Revenue NSW's ruling PTA 041 explains that a contract between a medical centre and a practitioner is a relevant contract where it provides for the supply of services in relation to the performance of work, in which case the centre is deemed the employer, the practitioner the employee and the payments wages; that each contract must be considered case by case; and that a medical centre claiming an exemption must be able to substantiate it with sufficient evidence. Where nothing is written down, the arrangement is assessed on how it actually operates, and a buyer prices that uncertainty. Documenting the arrangements first is cheap by comparison.

Related: Payroll tax, contractor arrangements and medical practice valueHow the clinical workforce affects healthcare business valueMedical practice valuations.

How does an open Ahpra notification affect what my practice is worth?

The notification itself is generally not visible to a buyer. The outcome can be, and that is what bears on value. Ahpra explains that a National Board can impose a condition restricting a practitioner's practice, and that conditions restricting practice are published on the public register of practitioners, as are undertakings a practitioner gives. It also explains that a Board may take immediate action, including suspending registration, where it believes a practitioner presents a serious and immediate risk to the public. For a practice whose earnings depend on one practitioner, a restriction on what that person may do, or a suspension, goes directly to maintainable earnings and to whether the goodwill transfers at all. A valuation handles this as a disclosed contingency: it records what is known at the valuation date, states what has been assumed, and shows how sensitive the conclusion is to each outcome. It does not predict the outcome, and it is not advice about the notification, which is a matter for your lawyer.

Related: How practitioner dependence affects business valueWhat reduces the value of a medical practice?.

What happens to the value of my practice if I have to stop working through illness?

It depends almost entirely on how much of the practice is you. Where you are the principal producer and hold the referral relationships, an unplanned stop removes both the earnings and the reason patients attend, and what remains is a diminished book plus the assets. Where other practitioners generate most of the billings, and the systems, the name and the patient base sit with the business rather than with you, the effect is far smaller. The useful thing is to know which of those describes you before you need to know. That means understanding what proportion of earnings you personally generate, whether the other practitioners are under agreements that survive your absence, and whether anyone can run the practice day to day without you. It also means acting early, because a valuation prepared after the event values the business as it then stands. An owner who has already reduced their personal dependence is protected in a way that one who has not cannot become retrospectively.

Related: Succession planning valuationsHow practitioner dependence affects business value.

How does a franchise, licence or banner agreement affect what my clinic is worth?

It sets the boundaries of what a buyer can actually acquire, and four terms do most of the work. The remaining term, because nobody pays for goodwill built under an agreement that expires soon on renewal terms the other side controls. The transfer clause, because most such agreements require consent to a sale and some give the franchisor or banner group a right of first refusal, which in practice narrows the market to whoever they will approve. The fee structure, because franchise, marketing and system fees are permanent deductions from the earnings the buyer inherits and cannot be normalised away. And the post-term restraint, which decides whether you can keep operating at all if you leave the system. Underneath all four sits a question about whose goodwill it is: where patients came for the brand rather than for the practitioners, part of the value belongs to the group and not to you. A valuation should read the agreement, not merely note that one exists.

Related: What drives the value of a healthcare business?Physiotherapy practice valuationsPharmacy valuations.

What is my practice worth if most of the income is workers compensation or compulsory third party?

The earnings are real, but the risk profile is different enough that a valuation has to say so rather than treat the revenue as interchangeable with private fees. Scheme work is priced by the payer, not by you, and continued treatment beyond a point usually depends on what the insurer will approve, so the practice has little ability to lift price and limited control over volume. Two further features matter. Claims close, so the patient base turns over continuously and the practice is replacing volume rather than retaining it, which makes historical earnings a weaker guide than they look. And referral concentration is often severe, with a small number of insurers, employers or law firms directing most of the work, so the loss of one relationship is not a marginal event. A practice with a high scheme share can be a very good business. It is a more concentrated one, and concentration is what a buyer prices.

Related: Patient, participant and referral concentrationGovernment funding exposure and healthcare business valuePhysiotherapy practice valuations.

How is a practice valued when it operates from rooms inside another practice?

On what actually transfers, which in a room hire arrangement is usually less than the owner expects. Without a lease of your own, a buyer is not acquiring premises. They are acquiring your position under a licence or room hire agreement that the host practice can often end on short notice and that may not be assignable at all. Continuity is therefore the central question, and it is answered by the document rather than by the earnings. Ask whether the arrangement is in writing, whether it can be transferred with the host's consent, how much notice either side must give, and whether the host holds a restraint that would stop a buyer practising nearby once the arrangement ends. Where patients attend because of the location and the host's reputation, more of the goodwill sits with the host than the accounts suggest. Where they follow you personally, more of the value is personal and less of it is transferable. These arrangements are the norm in psychology, podiatry and parts of specialist practice.

Related: Psychology practice valuationsAllied health business valuationsPremises and lease terms in healthcare business valuations.

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